Our CRM Analytics pack helps banks derive insights in consumer behaviour in terms of income and attrition. We leverage our strong expertise of working with PeopleSoft CRM, Oracle Siebel’s CRM application to define the analytical need of a Banking officer to understand his consumers. The CRM Analytics pack focuses on the following areas:

• Income Analysis by customer, product, region and time.
• Attrition analysis by customer, product, region and time.
• Campaign analysis by region, product and promotion type.
• Service Request Analysis by Customer profile, region and time.

Why Hexaware

• Extensive experience in providing Business Intelligence solutions globally for Banking customers.
• Leveraging our wide experience in banking domain.
• Pre-built CRM Analytics to jumpstart the delivery of analytical reports for the users.