Providing world class customer experience
Travel and Transportation industries are facing dynamic changes related to scalability, information availability and customer experience. To be competitive Industry players will have to continuously innovate ways to ensure better customers service as well as reduce operational costs through effective use of information technology.
Our in-depth domain knowledge and technological skill sets, helps our customers to address operational, quality, and cost challenges. We bridge the gap between business and technology, with an aim to optimise costs and enhance customer experience.
We bring over two (2) decades of experience of supporting various mission critical applications of leading travel and transportation providers and help them achieve their goals of quality customer experience with obvious cost advantages and continuous process improvement. With over 1000+ resource pool of technical and functional consultants we support this practice around the clock which makes us the leader in the space of ADM, ASM, SI, and Modernisation for the travel and transportation vertical.
Our Travel and Transportation practice can be categorised into:
|Category||Industry Foot Print|
|Travel||Passenger Service System (PSS), Customer Loyalty System, GDS Integration, Messages, Departure Control Systems, Weight and Balance, Ground Handling, Airports Operation, Crew Scheduling, MRO, Flight Operations, Revenue Accounting, Revenue Management, Train Operating Companies|
|Transportation||(Air) Cargo Booking, Capacity Management, Warehouse, Transportation Management, Warehousing and Distribution, Logistics (3PL, Mail & Courier, Freight Forwarding), Shipping & Ports, Terminal Handling|
|Advance Solution Group||Electronic Miscellaneous Document , Warehouse Analytics, E-Freight , Hotel Reservation Inventory Systems, Mobile Apps, Solution Frameworks, BPO, Internet Booking Engine|
The key service offerings are:
- Technology and Business Consulting
- Application Support and Maintenance
- Application Development
- Legacy Modernisation
- ERP Implementation (SAP, PeopleSoft, Oracle)
- Quality Assurance and Testing Services, Test Automation
- Business Intelligence and Analytics
- System Integration/ Implementation
Our application services are spread across technologies from legacy (USAS, TPF) to new generation (JEE/.NET).
To find out more about our technology expertise in USAS and TPF, Click here
The following are our niche service offerings: